Digital Products: At Barty Life, we maintain a strict no-refund policy for digital products. Once a digital product is purchased, it is deemed final and non-refundable.
Physical Products: Our physical products are created using a print-on-demand service, ensuring each item is uniquely tailored and produced upon order. Due to the bespoke nature of these products, we are unable to support returns or exchanges in cases where a customer orders an incorrect size, color, or changes their mind about the product.
However, we are committed to the quality and satisfaction of our customers. In the rare event that you receive an item that is incorrect or damaged, we are here to help. Customers who find themselves in such situations are encouraged to reach out to us at info@bartylife.com with photographic evidence of the incorrect or damaged item. Our team will promptly review your case and offer an appropriate solution, including refunds where applicable.
Return Policy: Please note that Barty Life does not offer a return or exchange service. However, customer satisfaction is paramount to us. If you encounter any issues with your order, we urge you to contact us immediately at info@bartylife.com. Our dedicated customer service team will work diligently to address your concerns and ensure a satisfactory resolution.
We appreciate your understanding and cooperation with our policies, which are designed to ensure a smooth and satisfactory experience for all our customers.